Privacy Policy

Information We Collect and Use

We may collect information you provide, including:

• Your name, company, email address, telephone number, and billing information
• Event details such as the date, venue, address, guest count, event type, requested games, and service preferences
• Information included in quote requests, contracts, accounts, emails, or other communications
• Payment confirmations and limited transaction information
• Marketing preferences, reviews, testimonials, photographs, or videos you provide

Payment information may be processed by third-party payment providers. We do not intentionally store complete credit-card numbers or bank-account credentials on our systems.

Our website may automatically collect information such as your IP address, browser, device type, referring website, pages visited, approximate location, and interactions with the website through cookies, analytics tools, tags, or similar technologies.

We may use this information to:

• Respond to inquiries and prepare quotes
• Plan, schedule, and provide event services
• Process payments and maintain business records
• Communicate with clients, venues, and event contacts
• Operate, secure, analyze, and improve our website
• Meet legal, tax, insurance, and contractual requirements
• Send marketing emails when authorized
• Use event photographs as described below

Email Marketing

You may voluntarily join our mailing list to receive event-planning information, company updates, and promotional offers.

Providing an email address for a quote or event does not automatically enroll you in marketing emails unless you separately select the marketing option or ask to subscribe.

Marketing emails will include a way to unsubscribe. Unsubscribing from marketing will not prevent us from sending necessary communications about a quote, contract, payment, or scheduled event.

We do not sell, rent, or trade our mailing list.

Event Photographs and Media

We may photograph our casino tables, equipment, signs, backdrops, and completed event setups for documentation, portfolio, social-media, and marketing purposes.

Clients may opt out of equipment or setup photography by notifying us in writing at least 48 hours before the event.

We will not intentionally publish photographs or videos that clearly identify guests for marketing purposes without appropriate permission under the event agreement, a separate release, or applicable law. We will not intentionally use an identifiable image of a minor for marketing without written permission from the minor’s parent or legal guardian.

You may contact us to request that we discontinue future use or remove media from channels under our control. We may not be able to retrieve printed materials, archived content, or media copied or shared by third parties.

Cookies and Information Sharing

Our website may use cookies, Google Tag Manager, analytics tools, advertising tools, and similar technologies to operate the website, understand visitor activity, and measure marketing performance. You may limit cookies through your browser settings, although doing so may affect website functions.

We may share contact, event, transaction, technical, or authorized media information with:

• Website, event-management, email, payment, analytics, and technology providers
• Employees and contractors providing event services
• Venues, planners, and vendors when necessary to coordinate an event
• Attorneys, accountants, insurers, and other professional advisers
• Government authorities when legally required
• A successor in connection with the sale or transfer of the business
• Other parties when you request or authorize the disclosure

We do not sell personal information for monetary payment. Some advertising or analytics disclosures may be considered targeted advertising or sharing under certain state laws. You may request to opt out by contacting us with the subject “Privacy Opt-Out.”

Retention and Security

We retain personal information only as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, protect our business, and meet legal obligations.

We use reasonable safeguards intended to protect personal information. However, no website, email system, or electronic-storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable law, you may request to:

• Access or obtain a copy of your personal information
• Correct inaccurate information
• Delete certain information
• Opt out of marketing emails
• Opt out of certain targeted-advertising or data-sharing activities
• Appeal a decision concerning a privacy request

Submit requests by emailing admin@doubledowncasinoevents.com with the subject “Privacy Request” or calling 512-945-2363. We may request information necessary to verify your identity.

Privacy appeals may be submitted using the same contact information with the subject “Privacy Appeal.”

Children and Third-Party Websites

Our website is intended for adults organizing events and is not directed to children under 13. We do not knowingly collect personal information online directly from children under 13.

Our website may link to third-party websites and services. Their privacy practices are governed by their own policies, and we are not responsible for services we do not control.

Policy Updates and Contact Information

We may update this Privacy Policy when our services, technology, or legal obligations change. Updates will be posted with a revised effective date.

Questions and privacy requests may be directed to:

Double Down Casino Events LLC
Austin, Texas
Email: admin@doubledowncasinoevents.com
Telephone: 512-945-2363
Website: doubledowncasinoevents.com